Terms of use
These terms cover the free pages, the obligation kit and the change watch. They are plain terms, not a legal opinion, and they do not replace advice on your own organization or your own law.
Accuracy
The clause answers are our own statement of ISO 22316:2017, written from the clause and cited so you can check them. They are not the official text. Check the official standard before you rely on a line for a contract, an audit or a regulatory response. The ISO record and the dates are read from the public record and carry the status shown. The planning date is an estimate, not an ISO commitment.
No certification and no legal advice
This site does not certify, audit, accredit or approve any organization or record. ISO 22316 is guidance and has no certification scheme. Nothing on the site is legal advice. A resilience claim does not replace legal, regulatory, ethical or contractual obligations.
Trademarks and copyright
ISO is the mark of its owner. This site is independent. It is not affiliated with, endorsed by or approved by ISO. The standard text is not reproduced. Only clause titles, the nine attribute titles and the five defined terms appear as the standard writes them; every other line is our own statement.
What you may do with the kit
The kit is licensed for use inside the organization that buys it, including its advisers working on that organization's record. You may not resell it, publish it as your own product or redistribute the files. The free pages may be linked and quoted with attribution.
Australian Consumer Law
Nothing in these terms excludes a guarantee that cannot lawfully be excluded, including a consumer guarantee under the Australian Consumer Law. Where a guarantee applies and the failure is not a major failure, the publisher may choose to resupply the service or refund the price. Where the failure is a major failure, the consumer may choose a refund or a replacement.
Refunds
If the kit files are not as described, reply to the Stripe receipt within 14 days and the publisher will refund the price. This is in addition to any right that cannot be excluded by law.
Liability
To the extent permitted by law, the publisher's total liability for a claim relating to the kit or the watch is limited to the amount paid for that product. Nothing in this clause limits a liability that cannot lawfully be limited.
Governing law
These terms are governed by the law of Queensland, Australia. The parties submit to the courts of Queensland.
Contact
The Art of Service Pty Ltd, Queensland, Australia. support@theartofservice.com.
Last updated: .